CQC Special update
Racial disparity in people raising concerns about their care
CQC have launched the second spike of their #DeclareYourCare campaign focusing on people from a Black and ethnic minority (BME) background. They are highlighting how people from a BME background are less likely than those from a non-BME background to raise concerns about the standard of care they receive, especially mental health care.
CQC are working with the Race Equality Foundation to create videos of people sharing their stories.
Sharing experiences of care – good or bad, supports monitoring and inspection activity. This helps their strategic direction to become an intelligent driven regulator. Everyone can play a part in improving care by feeding back on services, and by sharing experiences with CQC so they can take action when they find poor care and highlight good care.